If you breakdown on the hard shoulder of the highway

Follow the following steps:

  1. Use the hard shoulder to park as far away from the passing traffic as possible.
  2. A customer must never try to repair the vehicle on the hard shoulder, as it very dangerous, especially on the side of the moving traffic.
  3. Get passengers out of the vehicle from the side furthest away from the traffic and have everyone behind the barriers, waiting for ODYKY Auto Assistance in a safe place.
  4. If it’s not possible to wait away from the vehicle, or if a customer feels there is dangerous or threatened, return to the vehicle and wait in the front passenger seat with your seatbelt fastened. Lock all doors.