If you breakdown on the hard shoulder of the highway
Follow the following steps:
- Use the hard shoulder to park as far away from the passing traffic as possible.
- A customer must never try to repair the vehicle on the hard shoulder, as it very dangerous, especially on the side of the moving traffic.
- Get passengers out of the vehicle from the side furthest away from the traffic and have everyone behind the barriers, waiting for ODYKY Auto Assistance in a safe place.
- If it’s not possible to wait away from the vehicle, or if a customer feels there is dangerous or threatened, return to the vehicle and wait in the front passenger seat with your seatbelt fastened. Lock all doors.